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FAQs

Getting started.

What is an Advisor?

A business Advisor is someone that has been invited by a business to provide feedback on the information the business has provided in the questionnaires. The Advisor may look for everything from weakness in a business plan to performance measures to strategic advantages in the marketplace. Advisors may create an opportunity plan for a business based on the business’ responses to the questionnaire and discussions they have had with the business about their development goals.

How do I get an Advisor?

Your Advisor can be anyone who could offer advice about your business. For example, a Business Mentor, an accountant, a lawyer, an Economic Development Agency, your local Chamber of Commerce or a Training Provider. You can have as many Advisors for your business as you like, and you are the only person who can view and modify which Advisors have access to your business. To help you find an Advisor, the following sites will be of use.


Economic Development Agency
Focus on sustainable economic development and increasing prosperity in regional and local communities.
Click here to go to the EDANZ website


Training Providers
For example:
New Zealand Institute of Management
Employers and Manufacturers Association


Chambers of Commerce
The Chamber provides regular networking events with a range of interesting speakers. It oversees a variety of workplace training programmes and provides services to facilitate international trade.
Click here for a nationwide list of the Chambers of Commerce


New Zealand Institute of Chartered Accountants (NZICA)
The New Zealand Institute of Chartered Accountants represents over 30,000 members in New Zealand and more than 90 other countries. The Institute acts in the public interest through regulating the profession, developing financial reporting standards and promoting quality, integrity and expertise.
Click here to find your regional branch


Other useful websites
The Institute of Accredited Business Consultants (IABC)
Business Mentors New Zealand

What is an Associate?

Associates are key staff within your business that may benefit from having access to the information in the questionnaire summaries and opportunity plans. You may also require them to fill out a questionnaire at some stage.


Associates can view all information that is stored on the business profile, but cannot make changes.

The assessment process

How often should I update the data on my business?

This varies from business to business, however it is recommended businesses complete the Core Capability Questionnaire at least once a year. This will enable you to review your business’ growth.

How much does this cost?

There are no charges for the assessment. However, depending on your agreement with your Advisor, you may be charged for their services. Please discuss this with them.

Using the NZ Business Assessment site

I have registered, but haven’t received my verification email

The verification email is sent shortly after you register. If you do not receive this email in your inbox, click here to have it resent. If you do not receive anything in your inbox, please look in your spam folder. Our email address is admin@businessassessment.co.nz. If you do not receive a verification email, please email admin@businessassessment.co.nz or call the NZ Business Asssessment Helpdesk on 0800 287 467.

My logon name and/or password is not being accepted

Please ensure you have verified your registration. If you have not received your verification email click here to request a new verification email. If you have forgotten your logon name or password, click here.

My email address was not found when I requested my verification to be resent

You may have incorrectly entered your email address on initial registration. Please contact us on 0800 287 467 or email admin@businessassessment.co.nz for assistance.

I can’t find my industry code when creating a business profile

The industry codes are based on the Australian and New Zealand Standard Industry Classifications 2006 (ANZSIC). If you are unable to find your industry please try a different descriptor. If you do not find your industry please email us at admin@businessassessment.co.nz with the industry you identify with, and the descriptors you were using so we can include this in our search listings.

I can’t select the “Sub Region” from the business profile.

There are issues with Google Chrome and Apple Safari browser when completing this field. To complete the business profile use one of our recommended browsers.

What happens if I sell my business/change ownership?

All assessments are stored under your business profile If you would like to transfer ownership of the business profile, email admin@businessassessment.co.nz or call 0800 287 467.

The person who set up our business profile has left, and I need access. What do I do?

Please contact the NZ Business Assessment Helpdesk for assistance with this by email admin@businessassessment.co.nz or call 0800 287 467.

Can other people in my business view and update my questionnaire?

Yes, but only if you have given them access to the business. You can update this via the "Access" page. Note you must be logged on to view the Access page.

I started a questionnaire but I can’t find it again

You can access your questionnaires by clicking on the "Questionnaire" component from the homepage.

My questionnaire is "in progress" and I want to change my earlier responses.

Complete the questionnaire and then you will have the opportunity to edit any responses.

Can I give my logon information to someone else to complete questionnaires?

This is not recommended as your logon is linked to your personal profile. If you prefer to have someone on your staff fill out a questionnaire simply grant them access as an Associate. Click here to go to the access page where you can do this. Note you must be logged on to view the Access page.

An opportunity plan has been developed for me that I don't want other people to see. Can I hide it?

Yes. You can hide an opportunity plan from everyone who has access to your business by clicking the 'visible' link next to the plan. The link will change to 'hidden', indicating that it is hidden from other users. One of the benefits of the NZ Business Assessment is the ability for you to share information with your Advisors about your business so they can see a complete picture of both your current capability and the development goals for your business.

I've been invited to register as an Advisor or Associate for a business, but I cannot access that business.

You may have registered using a different email address to the one you were invited on. You will need to ask the business owner to grant you access again using the email address you have registered with.

What type of documents can I upload?

You can upload any document that is relevant to your business. Uploaded documents can include financial details, business plans, and references. Only people who have access to your business can view these documents.

I deleted a document that I now want to keep

You cannot retrieve deleted documents. Once you delete a document it is removed from the system.

This website doesn't seem to be displaying correctly in my browser

This website was designed to be viewed using the following browsers:

There are known issues with Safari and Google Chrome browsers, which we are working to resolve. It is recommended you use one of the browsers that are compatible with the site.

Security

What will you do with my information?

Your information is stored on our secure servers. We will not distribute or sell your information to any other third parties. Your responses to our questionnaire contribute to a national database that in time will support benchmarking functions. No details about individual businesses will be disclosed as part of the benchmarking process. Please read our privacy policy here

Who has access to the stored information?
  • Business Owner - You can request to see any information we hold on file about you, and have the right to request correction or clarification of any details we may hold about you or your business. All employees and associates of the Business Capability Partnership are bound by the NZ Business Assessment privacy policy.
  • Advisors - As an Advisor you are given information about the business that is potentially confidential. While participating in an assessment does not bind you to a confidentiality agreement, we advise that you keep all information confidential. Please do not attempt to copy, distribute or replicate this information, without the business' consent.

Access to a business' capability assessment does not imply a legal obligation to privacy by an Advisor. Advisors and businesses should agree to privacy before granting access.

How secure is my information?

This site uses standard internet security protocols to ensure your information is kept securely.